PROBLEM TO EXPORT MY FORM IN A EXCEL SPREEDSHET

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    matriculasculturachia
    Asked on March 06, 2015 at 02:24 PM

    I got a big problem i have already my form register but when i want to download the results of my form the file is empty what i can do to solve this problem.

    i need so urgent this information

     

  • Profile Image
    BDAVID
    Answered on March 06, 2015 at 04:21 PM

    I was able to download the submission data as excel file, it might be temporary glitch, could you please try the following:

    1) Clearing your forms cache.

    2) Clear your browsers cache.

    3) Try in different browsers. 

    Let us know if the issue persist, we will be glad to assist you.