- matriculasculturachiaAsked on March 06, 2015 at 02:24 PM
I got a big problem i have already my form register but when i want to download the results of my form the file is empty what i can do to solve this problem.
i need so urgent this information
- JotForm SupportBDAVIDAnswered on March 06, 2015 at 04:21 PM
I was able to download the submission data as excel file, it might be temporary glitch, could you please try the following:
2) Clear your browsers cache.
3) Try in different browsers.
Let us know if the issue persist, we will be glad to assist you.