- BobWestAsked on October 26, 2011 at 01:08 PM
- JotForm SupportliyamAnswered on October 26, 2011 at 03:03 PM
Unfortunately, we don't have a contact center services to handle phone conversations with customers.
I have just checked your account and saw that you recently upgraded your subscription to Premium. The error that you're receiving is probably due to an attempt of getting yourself double charged that's why Plimus' system is rejecting your order. You do not need to make another order.
If you have other questions or concerns, please do let us know.
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