Excel file in blank

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    Mario Vera
    Asked on March 06, 2015 at 03:50 PM

    hello,

    when I try download my form entries via excel file, is empty.

     

    can you help me? My account is: vyabogados

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    Carina
    Answered on March 06, 2015 at 05:32 PM

    I tested and could replicate the same situation:

    I forwarded this situation to our developers so they can analyse better this situation.

    They will contact you via this thread once they have an update on this situation.

    If you need further support please let us know.

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    alp_deniz
    Answered on March 09, 2015 at 07:06 AM

    Hello,

    A possibly related problem is fixed and submissions should be displaying as usual. Would you please let us know if there is still an issue?

    All the best

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    alp_deniz
    Answered on March 09, 2015 at 12:20 PM

    Hello,

    This issue is identified and fixed. Please accept my apologies for any inconvenience.

    Kind regards,

    Alp