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anitahodzicAsked on March 6, 2015 at 4:43 PM
My submissions no longer get emailed tome directly. why is that? I didn't change anything?
My notification stills says to email me. In fact, when I do a test email it works but when I go to the form on my website and submit it the email never comes. If I log in and check submissions they are there.
What is happening?
Need this issue resolved asap!
Page URL: http://www.bahousecleaning.com/contact/ -
David JotForm Support ManagerReplied on March 6, 2015 at 6:12 PM
Have you checked you spam folder? I see your email notification is not properly setup:
Please assign "noreply@jotform.com" to the Sender-Email field. In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender.
· jotform.com
· email.amazonses.com
· amazonses.com
· jotform.co
· secure.jotform.co
· s3.amazonaws.com
· static-interlogyllc.netdna-ssl.com