Form Textbox fields not allowing input.

  • jdjackson7
    Asked on March 6, 2015 at 5:29 PM

    This form is not allowing us to input into any of the fields.

    https://secure.jotformpro.com/form/31818922052957

    Even when we are just testing the form within Jotform.

    Can you please check into it.

    Thank you

    Page URL: https://secure.jotformpro.com/form/31818922052957
  • jonathan
    Replied on March 6, 2015 at 7:18 PM

    I checked your jotform https://secure.jotformpro.com/form/31818922052957 but I could not replicate the issue. 

    Form Textbox fields not allowing input Screenshot 50

     

    Form Textbox fields not allowing input Screenshot 61

    I can fill in the form and submit successfully.

    Form Textbox fields not allowing input Screenshot 72

     

     

    Please take note that the form have Textboxes input text color and background color set to white... this confused and gives the illusion that the input/typing seems to be not working.

    You may want to change the text color and background to contrasting color instead using the Form Designer. Do not use white color for both.

    Form Textbox fields not allowing input Screenshot 83

     

    Hope this help. Please let us know if issue remains.

    Thanks.