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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Textbox fields not allowing input.

    Asked by jdjackson7 on March 06, 2015 at 05:29 PM

    This form is not allowing us to input into any of the fields.

    https://secure.jotformpro.com/form/31818922052957

    Even when we are just testing the form within Jotform.

    Can you please check into it.

    Thank you

    Page URL:
    https://secure.jotformpro.com/form/31818922052957

    secure. color background text color
  • Profile Image
    JotForm Support

    Answered by jonathan on March 06, 2015 at 07:18 PM

    I checked your jotform https://secure.jotformpro.com/form/31818922052957 but I could not replicate the issue. 

     

    I can fill in the form and submit successfully.

     

     

    Please take note that the form have Textboxes input text color and background color set to white... this confused and gives the illusion that the input/typing seems to be not working.

    You may want to change the text color and background to contrasting color instead using the Form Designer. Do not use white color for both.

     

    Hope this help. Please let us know if issue remains.

    Thanks.