My form has blue lines going across the entire form. How do I get rid of them?

  • lakerzphan
    Asked on March 6, 2015 at 6:06 PM

    Hi gang,

    I love your product. I've tried using the Form Designer on one of my pre-existing forms and every time I try to turn the Frame white, it displays these funky blue lines all the way down the page. I can't seem to get rid of them and was hoping you could help. URL for my form is: http://form.jotform.us/form/33147562252148.

    Thank you for your help!

    Jason

    Jotform Thread 528554 Screenshot
    Page URL: http://form.jotform.us/form/33147562252148
  • jonathan
    Replied on March 6, 2015 at 8:12 PM

    Hi Jason,

    I found the caused to be the background image setup on the form http://www.jotform.us/form/33147562252148

    To remove the funky background, please go the Form Designer, and then in the Background Image preference, remove the checked on the Form Background option.(see screenshot below on how to)

    My form has blue lines going across the entire form Screenshot 30

     

    this should remove the background image and become like this

    My form has blue lines going across the entire form Screenshot 41

     

    Please let us know if still not resolved.

    Thanks.