Postal Address Information Displayed Neither in Email Alert nor in Submission Records

  • Cruiserpatrick
    Asked on March 6, 2015 at 7:16 PM

    On my Norcalcruises.com passenger information form, I have the address field near the top of the form, but the email sent does not include the information, nor does the submission when I look at it online.  Not sure what the problem is there.

  • abajan Jotform Support
    Replied on March 7, 2015 at 2:48 AM

    Unfortunately, in neither of your jotforms am I able to replicate this issue. Is it still occurring on your end?