What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Postal Address Information Displayed Neither in Email Alert nor in Submission Records

    Asked by Cruiserpatrick on March 06, 2015 at 07:16 PM

    On my Norcalcruises.com passenger information form, I have the address field near the top of the form, but the email sent does not include the information, nor does the submission when I look at it online.  Not sure what the problem is there.

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    JotForm Support

    Answered by abajan on March 07, 2015 at 02:48 AM

    Unfortunately, in neither of your jotforms am I able to replicate this issue. Is it still occurring on your end?