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    Postal Address Information Displayed Neither in Email Alert nor in Submission Records

    Asked by Cruiserpatrick on March 06, 2015 at 07:16 PM

    On my Norcalcruises.com passenger information form, I have the address field near the top of the form, but the email sent does not include the information, nor does the submission when I look at it online.  Not sure what the problem is there.

    Page URL:
    pthompson.cruiseone.com/travel/cruise_articles/CMSStandardPage.html?ed<br/>Oid=1612497150

    information won't address field problem email top
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    JotForm Support

    Answered by abajan on March 07, 2015 at 02:48 AM

    Unfortunately, in neither of your jotforms am I able to replicate this issue. Is it still occurring on your end?