- therockcommunicationsteamAsked on March 06, 2015 at 08:44 PM
If we're over quota, can't we delete submissions to create more room?
- BenAnswered on March 07, 2015 at 04:55 AM
I have just checked and it seems to be working for me.
Since you are not near your submissions limit at this time it would seem that the form might have been set up with some limits, but looking at it now, no limits are set on it.
Do let us know if you are still experiencing this issue.
- therockcommunicationsteamAnswered on March 08, 2015 at 12:25 PM
Thank you, since I had nearly cleared all my submissions and still could not receive new ones, we decided we needed to upgrade so as to not lose any data.
- JotForm SupportWelvinAnswered on March 08, 2015 at 04:29 PM
Unfortunately, deleting your form submissions won't restore your submissions limit. You have to upgrade your account or wait for the next monthly reset which is scheduled every first day of each month.
You are all set now since you have upgraded your account. Let us know if you have any further questions.