What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Error: Form over quota

    Asked by therockcommunicationsteam on March 06, 2015 at 08:44 PM

    If we're over quota, can't we delete submissions to create more room?

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    Answered by Ben on March 07, 2015 at 04:55 AM

    I have just checked and it seems to be working for me.

    Since you are not near your submissions limit at this time it would seem that the form might have been set up with some limits, but looking at it now, no limits are set on it.

    Do let us know if you are still experiencing this issue.

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    Answered by therockcommunicationsteam on March 08, 2015 at 12:25 PM

    Thank you, since I had nearly cleared all my submissions and still could not receive new ones, we decided we needed to upgrade so as to not lose any data.

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    JotForm Support

    Answered by Welvin on March 08, 2015 at 04:29 PM

    Unfortunately, deleting your form submissions won't restore your submissions limit. You have to upgrade your account or wait for the next monthly reset which is scheduled every first day of each month. 

    You are all set now since you have upgraded your account. Let us know if you have any further questions.