no descarga el archivo en excel o cvs

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    Asked on March 07, 2015 at 09:08 AM

    no ejecuta la opcion d descarga de los formularios digitados a traves de excel o cvs, ayuda por favor.

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    Answered on March 07, 2015 at 02:08 PM

    Hi Primecallcolombia,

    To confirm, you are experiencing an issue with downloading your submissions to Excel?

    If that is the case, I do apologize for the issue that you are currently experiencing. We have had reports of submissions not downloading and the issue is currently being looked into. I did however do a test download on your account and was able to get the submissions download. 

    Please try to download the submissions once again.

    Thank you.