My submitted forms are arriving in German. How do I force English?

  • pwinc
    Asked on March 7, 2015 at 12:33 PM

    I am in Charlotte, NC and getting submissions from others in Charlotte, NC but my forms are being translated to German! 

    It may have something to do with Cloudflare CDN my website is on  - if that is the case it is a Cloudflare issue serving up the wrong pop. 

    Is there a way to force English on all form submissions? My customers are all from US. Thanks.

     

    Example:

    Contact verzoek ingestuurd

     Hallo,

     iemand heeft de volgende gegevens ingevult op Possible Web Book Us

  • jonathan
    Replied on March 7, 2015 at 3:10 PM

    From what I checked on your jotform http://www.jotform.us/form/50576379769172, it was indeed using non-English language on the Submission email.

    It is because the Autoresponder E-mail and Notification E-mail setup on the form were using non-English language.

    My submitted forms are arriving in German Screenshot 40

     

    I suggest you add a new Notifier and Autoresponder so that they are in English. You cna use the Add New Email button.

    My submitted forms are arriving in German Screenshot 51

     

    My submitted forms are arriving in German Screenshot 62

     

     

    Hope this help. Let us know if you need further assistance.

    Thanks.