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    My submitted forms are arriving in German. How do I force English?

    Asked by pwinc on March 07, 2015 at 12:33 PM

    I am in Charlotte, NC and getting submissions from others in Charlotte, NC but my forms are being translated to German! 

    It may have something to do with Cloudflare CDN my website is on  - if that is the case it is a Cloudflare issue serving up the wrong pop. 

    Is there a way to force English on all form submissions? My customers are all from US. Thanks.



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    JotForm Support

    Answered by jonathan on March 07, 2015 at 03:10 PM

    From what I checked on your jotform http://www.jotform.us/form/50576379769172, it was indeed using non-English language on the Submission email.

    It is because the Autoresponder E-mail and Notification E-mail setup on the form were using non-English language.


    I suggest you add a new Notifier and Autoresponder so that they are in English. You cna use the Add New Email button.




    Hope this help. Let us know if you need further assistance.