What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My submitted forms are arriving in German. How do I force English?

    Asked by pwinc on March 07, 2015 at 12:33 PM

    I am in Charlotte, NC and getting submissions from others in Charlotte, NC but my forms are being translated to German! 

    It may have something to do with Cloudflare CDN my website is on  - if that is the case it is a Cloudflare issue serving up the wrong pop. 

    Is there a way to force English on all form submissions? My customers are all from US. Thanks.

     

    Example:

    Contact verzoek ingestuurd

     Hallo,

     iemand heeft de volgende gegevens ingevult op Possible Web Book Us

    Page URL:
    https://possibleweb.com/book-us/

    submitted forms Submissions non english english notification autoresponder
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    JotForm Support

    Answered by jonathan on March 07, 2015 at 03:10 PM

    From what I checked on your jotform http://www.jotform.us/form/50576379769172, it was indeed using non-English language on the Submission email.

    It is because the Autoresponder E-mail and Notification E-mail setup on the form were using non-English language.

     

    I suggest you add a new Notifier and Autoresponder so that they are in English. You cna use the Add New Email button.

     

     

     

    Hope this help. Let us know if you need further assistance.

    Thanks.