What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Are all payment forms secure?

    Asked by pressloop on March 07, 2015 at 02:42 PM

    If using the "secure" (https:) option,  does this mean that ALL of my forms are 100% secure?  I will be collecting credit card information so this is a huge concern.. any info appreciated.



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    JotForm Support

    Answered by jonathan on March 07, 2015 at 03:58 PM

    I suggest you review also the user guide on -How-can-I-receive-SSL-Submissions

    To simplify also, the communication channel will be secure if you use the secure URL

    BUT it does NOT do any encryption on the form (i.e. email, form source code). 

    So, if another person is able to open the form, they will be able to see in plain text only the emails and codes in the form.

    The payment integration you will use in the form is encrypted in a way because it will not be in JotForm. It will actually be the payment gateway/processor that will be doing the payment process.

    Hope this help. Let us know if you need further assistance.




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    Answered by pressloop on March 08, 2015 at 04:50 PM

    Thank you!

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    JotForm Support

    Answered by jonathan on March 08, 2015 at 06:08 PM

    You are quite welcome. =)

    Contact us again anytime should you need further assistance.