I cannot get an email notification when someone fills out my form.

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    heartsforhounds
    Asked on March 07, 2015 at 07:17 PM

    I want my form emailed to me when someone fills it out. The test email works but I don't get an email when I go fill out the form and send it to myself.

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    Shadae
    Answered on March 08, 2015 at 09:45 AM

    Hi heartsforhounds,

    I do apologize for the issue that you are experiencing with your email notifications.

    After reviewing your email logs, I am seeing that your notifications were successfully sent from our servers.

    Please check your Spam/Junk/Bulk folders to see if the email has been routed there. If you are using an email client, please check the folders in the client and on the web-mail version.

    Thank you.