Conditions: Hiding credit card field if other methods are selected

  • dependablelimo
    Asked on March 8, 2015 at 4:31 AM
    I want to give customers the option of paying online or paying with cash/check.  When an option other than credit card is required, the form will not submit and is requiring a credit card.  How do i make it so credit card is not required?  Same link as above.  
  • Jan
    Replied on March 8, 2015 at 4:35 AM

    Please try adding this condition so that if credit card is not selected then the field will not show up.

    Conditions: Hiding credit card field if other methods are selected Image 1 Screenshot 20

    Hope this helps. Thank you.

  • dependablelimo
    Replied on March 8, 2015 at 9:56 AM

    Hi,

    Thanks for the help.  Conditioning it to hide works.  I tried making a condition to show when credit card is selected, but this did not work.

    Thanks

  • Jan
    Replied on March 8, 2015 at 11:59 AM

    Hi there, 

    I checked your form and you don't need to add additional conditions on it. Please check the screenshots below.

    This is what it looks like if there's no payment method selected.

    Conditions: Hiding credit card field if other methods are selected Image 1 Screenshot 40

    Here's how it looks like if the Receive an Invoice is selected.

    Conditions: Hiding credit card field if other methods are selected Image 2 Screenshot 51

    Here's how it looks like if Credit card is selected.

    Conditions: Hiding credit card field if other methods are selected Image 3 Screenshot 62

     

    By the way, I tried adding the conditions about showing the Paypal field if credit card is selected and did the same thing. So with or without this condition, it will produce the same result.

    Hope the screenshots helped. Let us know if you need anything else.

    Thank you.