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    Conditions: Hiding credit card field if other methods are selected

    Asked by dependablelimo on March 08, 2015 at 04:31 AM
    I want to give customers the option of paying online or paying with cash/check.  When an option other than credit card is required, the form will not submit and is requiring a credit card.  How do i make it so credit card is not required?  Same link as above.  
    conditions hide field show field hiding and showing show and hide
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    JotForm Support

    Answered by Jan on March 08, 2015 at 04:35 AM

    Please try adding this condition so that if credit card is not selected then the field will not show up.

    Hope this helps. Thank you.

  • Profile Image

    Answered by dependablelimo on March 08, 2015 at 09:56 AM

    Hi,

    Thanks for the help.  Conditioning it to hide works.  I tried making a condition to show when credit card is selected, but this did not work.

    Thanks

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    JotForm Support

    Answered by Jan on March 08, 2015 at 11:59 AM

    Hi there, 

    I checked your form and you don't need to add additional conditions on it. Please check the screenshots below.

    This is what it looks like if there's no payment method selected.

    Here's how it looks like if the Receive an Invoice is selected.

    Here's how it looks like if Credit card is selected.

     

    By the way, I tried adding the conditions about showing the Paypal field if credit card is selected and did the same thing. So with or without this condition, it will produce the same result.

    Hope the screenshots helped. Let us know if you need anything else.

    Thank you.