What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Change recipient e-mail

    Asked by ianmacl on March 08, 2015 at 10:00 AM

    I want to change the e-mail address to which my Jot form enquiries are sent. Jot Form FAQ's give clear instruction:

    To change recipient email address on a form, open your form on the Form Builder and then:
    1. Click on "Setup and Share" tab,
    2. Click on "Email Alerts",
    3. Select "Notification",
    4. Click on "Reply-to and Recipient Settings",
    5. Change "Recipient E-mail" on the lower right side.


    However, I can't find a "setup and share" tab anywhere.


    I hope someone can help,


    Ian MacLeod

    Page URL:

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    JotForm Support

    Answered by jonathan on March 08, 2015 at 12:13 PM

    Hi Ian,

    We apologize for the confusion. We haven't updated the steps in the FAQs page yet according to the new Form Builder. We will address that concern asap.

    For correction, please refer to the user guide

     -Finding-out-E-mail-Address-used-for-submission-notifications instead.


    Hope this help. Let us know if you are still not able to do it.