What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I discontinue my upgrade?

    Asked by kmitulski1 on March 08, 2015 at 12:09 PM

    We just completed a one time event; the upgraded was needed to complete ticket orders for a program that is now complete.  We have no need for additional online forms at this time. Please let me know how I can discontinue the upgrade.  Thank you!  Kathy

    online forms upgraded program ticket
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    JotForm Support

    Answered by Welvin on March 08, 2015 at 04:03 PM

    Hi Kathy,

    I have cancelled your subscription to our end. Your account will be automatically downgraded to our Free Plan on March 22, 2015.

    Thank you!