What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Change of username?

    Asked by bradfordchristianschool on March 08, 2015 at 03:27 PM

    Hi,

     

    Can I change my username?

    It is currently bradfordchristianschool

    I'd like to change it to stevenheathsings

    thanks.

    change my username thanks
  • Profile Image
    JotForm Support

    Answered by jonathan on March 08, 2015 at 06:22 PM

    The preferred new username stevenheathsings is available.

    But before we can proceed, we would like to seek confirmation first that you were not using custom URL Named forms using your jotform.

    user guide: -How-to-create-a-Custom-URL-of-a-form

     

    because the custom URL named form uses your account/username in the URL, if you changed username, it will break the existing custom URL named forms.

    And to restore them will require manually renaming the URL. This can be a hassle if there were a lot of website where the form URL was used.

     

    Thanks.

     

  • Profile Image

    Answered by bradfordchristianschool on March 08, 2015 at 06:38 PM

    Thank you for your reply. No I wasn't using custom URLs

  • Profile Image
    JotForm Support

    Answered by jonathan on March 08, 2015 at 06:46 PM

    I went ahead and chenged your username. You many need to relogin to jotform at http://www.jotform.com/login  using the new username stevenheathsings to see the updated profile.

    Please let us know if there is more we can help you with.

    Thanks.