Change of username?

  • bradfordchristianschool
    Asked on March 8, 2015 at 3:27 PM

    Hi,

     

    Can I change my username?

    It is currently bradfordchristianschool

    I'd like to change it to stevenheathsings

    thanks.

  • jonathan
    Replied on March 8, 2015 at 6:22 PM

    The preferred new username stevenheathsings is available.

    But before we can proceed, we would like to seek confirmation first that you were not using custom URL Named forms using your jotform.

    user guide: -How-to-create-a-Custom-URL-of-a-form

    Change of username? Image 1 Screenshot 20

     

    because the custom URL named form uses your account/username in the URL, if you changed username, it will break the existing custom URL named forms.

    And to restore them will require manually renaming the URL. This can be a hassle if there were a lot of website where the form URL was used.

     

    Thanks.

     

  • bradfordchristianschool
    Replied on March 8, 2015 at 6:38 PM

    Thank you for your reply. No I wasn't using custom URLs

  • jonathan
    Replied on March 8, 2015 at 6:46 PM

    I went ahead and chenged your username. You many need to relogin to jotform at http://www.jotform.com/login  using the new username stevenheathsings to see the updated profile.

    Please let us know if there is more we can help you with.

    Thanks.