- bradfordchristianschoolAsked on March 08, 2015 at 03:27 PM
Can I change my username?
It is currently bradfordchristianschool
I'd like to change it to stevenheathsings
- JotForm SupportjonathanAnswered on March 08, 2015 at 06:22 PM
The preferred new username stevenheathsings is available.
But before we can proceed, we would like to seek confirmation first that you were not using custom URL Named forms using your jotform.
user guide: -How-to-create-a-Custom-URL-of-a-form
because the custom URL named form uses your account/username in the URL, if you changed username, it will break the existing custom URL named forms.
And to restore them will require manually renaming the URL. This can be a hassle if there were a lot of website where the form URL was used.
- bradfordchristianschoolAnswered on March 08, 2015 at 06:38 PM
Thank you for your reply. No I wasn't using custom URLs
- JotForm SupportjonathanAnswered on March 08, 2015 at 06:46 PM
I went ahead and chenged your username. You many need to relogin to jotform at http://www.jotform.com/login using the new username stevenheathsings to see the updated profile.
Please let us know if there is more we can help you with.