What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
The preferred new username stevenheathsings is available.
But before we can proceed, we would like to seek confirmation first that you were not using custom URL Named forms using your jotform.
user guide: -How-to-create-a-Custom-URL-of-a-form
because the custom URL named form uses your account/username in the URL, if you changed username, it will break the existing custom URL named forms.
And to restore them will require manually renaming the URL. This can be a hassle if there were a lot of website where the form URL was used.
Thank you for your reply. No I wasn't using custom URLs
I went ahead and chenged your username. You many need to relogin to jotform at http://www.jotform.com/login using the new username stevenheathsings to see the updated profile.
Please let us know if there is more we can help you with.