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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    submission lag time

    Asked by marcusantebi on October 26, 2011 at 05:56 PM



    you have a wnderful product. im deeply invested timewise in my forms ive created with you.

    the problem im having with the site is the delay the forms take from submission to the arrival. please help.

    i tried adding the www. after the // in the url. the link would not resolve!


    thanks - marcusantebi

  • Profile Image

    Answered by fxr on October 26, 2011 at 06:04 PM

    hi Marcus,

    I asked you to try using, for secure forms:

    https://www.jotform.com/form/FORM_ID_NUMBER instead of https://secure.jotform.com/form/FORM_ID_NUMBER 

    and for 'normal' forms:

    http://www.jotform.com/form/FORM_ID_NUMBER instead of http://form.jotform.com/form/FORM_ID_NUMBER 


    So for your two forms, try these two URLs.







    Dont change anything, Just test those 2 links above to see if there is a lag for your forms using that naming convention.


    Let us know, Thanks.