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  • Profile Image

    submission lag time

    Asked by marcusantebi on October 26, 2011 at 05:56 PM

    friends:

     

    you have a wnderful product. im deeply invested timewise in my forms ive created with you.

    the problem im having with the site is the delay the forms take from submission to the arrival. please help.

    i tried adding the www. after the // in the url. the link would not resolve!

     

    thanks - marcusantebi

  • Profile Image

    Answered by fxr on October 26, 2011 at 06:04 PM

    hi Marcus,

    I asked you to try using, for secure forms:

    https://www.jotform.com/form/FORM_ID_NUMBER instead of https://secure.jotform.com/form/FORM_ID_NUMBER 

    and for 'normal' forms:

    http://www.jotform.com/form/FORM_ID_NUMBER instead of http://form.jotform.com/form/FORM_ID_NUMBER 

     

    So for your two forms, try these two URLs.

     

    https://www.jotform.com/form/12913252246 

     

    http://www.jotform.com/form/12920534297

     

     

    Dont change anything, Just test those 2 links above to see if there is a lag for your forms using that naming convention.

     

    Let us know, Thanks.