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    How to send submission email to different email address?

    Asked by robertatlasmarketing on March 08, 2015 at 10:12 PM


    We just recently upgraded our account with you guys and are using this with many Wordpress websites. We have the WP plugin installed and it's working great. However, we need the form submissions to go to the client's email address. It just goes to mine as the JotForm account is under my email. If we start creating sub-users we will run out of them and that is just inefficient for our purposes. 

    What is yours solution for a way around this? 

    Looking forward to hearing back soon! 




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    JotForm Support

    Answered by ashwin_d on March 09, 2015 at 03:49 AM

    Hello Ryan,

    If I understand your question correctly, you want to send submission emails to different email address. Is that correct?

    Yes it is possible to achieve your requirement and you need to basically need to change the "Recipient Email" address of your form's notification email alert. The following guide should help you change recipient email address: http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications 

    Please be noted that it is also possible to send submission emails to multiple email addresses as well. The following guide should help you:  http://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients 

    Hope this helps.

    Do get back to us if you have any questions or you meant to ask something else.

    Thank you!