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Empty excel file after downloading it in the form submissions pageAsked by Helmut512 on March 09, 2015 at 03:37 AM
since a few days all downloads of sumbission enties are empty (xls and csv).
Is there any workaround for that? Will this be fixed?
CSV workaround empty excel
Our developer had just made a fixed about this problem a while ago so please kindly try it again and update us here if the issue persists.
You can also try our Excel Report option: http://www.jotform.com/help/101-How-to-create-an-Excel-Report.
Thank you and our apologies!
I have the same Problem like Helmut512. I tried this: http://www.jotform.com/help/101-How-to-create-an-Excel-Report and this works finde but the direct Download by using the Excel or PDF Button ist still broken. When do we can expect a bugfix? Thank you
Your problem has been moved to a new thread, kindly check it here: http://www.jotform.com/answers/529407. Will attend to it shortly.