What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Blank Excel document when downloading submissions

    Asked by mrtclk61 on March 09, 2015 at 06:21 AM

    I'm downloading the form data to excel, but coming down to a blank Excel document

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    Answered by raul on March 09, 2015 at 09:30 AM

    Our developers have recently released a fix for this bug.
    Could you please give it another try?

    Let us know if the issue persists on your side.
    Thank you.