What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    La procedura "export" dati su file excel e cvs NON FUNZIONA

    Asked by Parre on March 09, 2015 at 06:43 AM
    excel
  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 09, 2015 at 09:50 AM

    Ciao Parre,

    Mi dispiace per il disturbo causato a voi.

    Il nostro team di back-end è già a conoscenza di questo problema e sono già guardando in esso. Essi hanno effettivamente rilasciato una correzione per questo problema. Potete per favore provare a scaricare i lavori in excel di nuovo e tornare a noi, se il problema persiste.
    Sto comunque segnalato il filo al nostro team di back-end.

    Se il problema persiste, vorrei suggerire di creare un rapporto di supremazia e allora si dovrebbe essere in grado di scaricarlo. La seguente guida dovrebbe aiutare su come creare Excel Report: http://www.jotform.com/help/101-How-to-create-an-Excel-Report

    Vi aspettiamo per la vostra risposta.

    Grazie!

  • Profile Image
    JotForm Support

    Answered by Welvin on March 09, 2015 at 05:37 PM

    Hi,

    Just an update that our developers have made a fix for this problem a few hours ago so kindly try it again and let us know if the issue persists to your end. I've tried downloading your form submissions from this form: http://www.jotformeu.com/form/50335141916348  and the data appeared in the excel file without any issues.

    I look forward to your reply.

    Thank you and our apologies!