What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Empty excel file after downloading it in the form submissions pageAsked by Sascha_Reinhardt on March 09, 2015 at 08:33 AMI have the same Problem like Helmut512. I tried this: http://www.jotform.com/help/101-How-to-create-an-Excel-Report and this works finde but the direct Download by using the Excel or PDF Button ist still broken. When do we can expect a bugfix? Thank youempty excel
Our development team have released a fix to solve this situation.
Could you please give it another try and let us know if it works for you now?
We'll wait for your response.
I've moved your inquiry to another thread in order to address it properly.
You can find it here: http://www.jotform.com/answers/529580
Thank you now its workin fine again. Thank you for this fast sollution.
Thank you for updating us. I'm glad that this situation is solved.
Please get back to us if further support is needed.