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    Excel submissions file is empty

    Asked by coordenadora on March 09, 2015 at 08:46 AM

    I'm trying to export the answers from my form in excel but come empty why?

    Page URL:
    http://form.jotform.co/form/32624719370859

    export form problem excel in
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    Answered by raul on March 09, 2015 at 10:24 AM

    We apologize for this inconvenience.
    Our developers have released a fix to solve this issue.

    Could you please give it another try and let us know if you still are unable to see data in your files?

    If you still are receiving an empty file, please try to create an Excel report.

    Let us know the outcome.
    Thank you.