What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why do we get "You are almost out of space"?

    Asked by ksmiley on March 09, 2015 at 10:14 AM

    If i only have 50 forms and i can have up to 100 forms per month - how I am I almost out of space?  This is are busy time of year and I want it to go smoothly.  Please explain - how you count and what I really need to do.  
    Thanks so much,

    Kay

    message site almost out of space
  • Profile Image

    Answered by Ben on March 09, 2015 at 11:33 AM

    The reason that you got the message Kay is that your storage space is closing near the 100MB limit - you are currently at 72.86 MB.

    You can see that info here (clicking the little avatar like icon):

    The good thing about the space is that once you free it up, you will no longer receive the notifications about this and you free it up by removing the submissions from your Submissions Panel.

    Do note that by removing the submission with the attached file, you will permanently remove them, so you should always make a backup of all important files and data before doing something like that.

    Now I would also like to point out that you can have any number of forms, but only 100 free form submissions per month.

    Do let us know if you have any further questions and we would be happy to assist.