What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Google Checkout Error after submission?

    Asked by blancprinting on August 25, 2010 at 08:58 AM


    I'm trying to set up a form with google checkout. After I fill out the form, and hit submit, it flashes the thank you page briefly and then I get this error


    Malformed URL component: expected id: (\d{10})|(\d{15}), but got 4580222068311517

    I have not used jotform with google checkout before, but isn't it supposed to go to google checkout for the user to fill out the payment information?? I followed the steps listed in the payment wizard, not sure if this is a jotform error, or something with google checkout?

    This is a pretty time sensitive matter so I would appreciate if someone could respond quickly.


    Kim E



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    Answered by blancprinting on August 25, 2010 at 09:06 AM

    I've tried looking it up, I think it's a problem with the call back URL??

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    Answered by Jennifer Hall  on May 06, 2015 at 09:13 PM

    Hi, when i try to pay someone with my paypal the error page comes up and told me to go to this site. Can you help me please? Many thanks Jenny
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    JotForm Support

    Answered by ashwin_d on May 07, 2015 at 12:47 AM

    Hello Jennifer,

    I have moved your question to new thread and you will be answered here:  http://www.jotform.com/answers/565496 

    Thank you!