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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When i click save the save button does its little spinning thing and keeps going and going

    Asked by Alexandersiskind on March 09, 2015 at 10:23 AM

    When i click save the save button does its little spinning thing and keeps going and going. It never stops and never saves my form. I have tried multiple computers on this. please help thank you

    Email Alexander@alexandersiskind.com

    phone 210.269.8384

    save button and click email href
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    JotForm Support

    Answered by Kiran on March 09, 2015 at 11:33 AM

    This issue seems to be with the caches. I've cleared the form caches of your account. Could you please try clearing the browser cache by following the instructions provided in the guide below :

    http://www.wikihow.com/Clear-Your-Browser%27s-Cache

    and then try making changes to the form to save it. Please let us know if the issue still persists. We will be happy to look into this issue further.

    Thank you!