How can I send automatically generated messages?

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    Asked on March 09, 2015 at 10:46 AM

    I am using JotForm to recruit participants for a camp activity.  Participants are required to enter their email address and a parent's email address on the form.  I have two different messages that I want to send to participants immediately after they submit their form depending on whether a specific number of forms have been submitted. These messages will have to be sent electronically to both the participant's email address and parent's email address that they entered on the form.  Is this possible on JotForm? If it is, how do I go about setting it up?

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    Answered on March 09, 2015 at 12:00 PM

    Hi lsucoe,

    What you are interested in, is to send an autoresponder to your user. This can be done using JotForm.

    You can view our guide on how to create and autoresponder: 

    You can create the different emails to be sent to the various email addresses.

    I hope this helps, please inform us if you need further assistance.

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    Answered on March 09, 2015 at 12:18 PM

    Thank you.  This addresses one part of my problem and is very helpful.  The second part is how the system can identify whether a threshold has been reached, say 100 submitted forms, and then begin sending the 2nd email.  In effect, the 1st email will be sent to the first 100 participants, and then the 2nd email to subsequent participants. Can this process be automated or I need to manually keep track of the numbers?

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    Answered on March 09, 2015 at 01:18 PM


    I thought this was possible using the submission counter widget:

    And conditionally sent email notifications:

    However, when I did some more testing, it is unfortunately not possible to run conditions based on the value in the submission counter widget.  From my testing, I have come to the conclusion that you would need to keep an eye on your submission count and change the notification when your count gets close to 100.