What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Multiple Submissions ... but no submission?

    Asked by wentz on March 09, 2015 at 11:01 AM

    I am having trouble with one of my forms. It's the form titled Europe and it is not allowing me to make submissions. It is saying that I have multiple submissions but the actual submission is not in the submissions. Thank you for your help.

    Submissions no submission My Forms and thank
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    JotForm Support

    Answered by KadeJM on March 09, 2015 at 12:26 PM

    It seems to me that you are unable to view your submissions properly since you've stated they're not appearing on your end. 

    I checked this on my side but I am able to verify that so far for your Europe Form there is 10 Submissions which are also seen when looked at in your Submissions Viewer

    You may need to clear your browser cache if you are still unable to view your submissions. Also, please try using our U.S. Servers since your IP shows your location as being in the United States.

    1 - https://www.jotform.com

    2 - http://www.jotform.us