What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I cancel my subscription?

    Asked by meethegrantmakers on March 09, 2015 at 11:45 AM
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    JotForm Support

    Answered by david on March 09, 2015 at 12:52 PM

    Hi,

    I checked your account and according to our records, you have already cancelled your subscription.  It is slated to end on April 8th. Just in case though, all you need to do to cancel your subscription is downgrade your account back to "Free":

    http://www.jotform.com/answers/209669-Downgrade

    If you have any further questions, let us know and we will be happy to help.