- DannileeAsked on March 09, 2015 at 01:15 PM
I have added a PayPal subscription option to my form, I have also added a custom button image but when I click it nothing happens.
Please can you advise what I have done wrong or missed?
- BenAnswered on March 09, 2015 at 02:36 PM
I went to your jotform (http://form.jotformeu.com/form/50674782969373) and tried submitting it and it took me to PayPal page without any issues.
Now your submit button did look a bit different and we would be happy to assist you with that if needed, but the submission did work as shown above.
Please do try to submit to PayPal once again and let us know how it goes.
If the issue that you had happened on the embedded jotform instead, please do give us the link to the page where the jotform is embedded.
- DannileeAnswered on March 09, 2015 at 07:00 PM
I uploaded it http://www.lm-lakeland-design.co.uk/FORM/index.html and in button doesn't do anything in Firefox.
In IE if I don't complete all the required field instead of the message appearing near the submit button a new window opens with Incomplete Values, why is this?
- JotForm SupportKiranAnswered on March 09, 2015 at 08:22 PM
If you want to change the size of the submit button, please adjust the width and height of the button from the Form Designer by clicking on the button.
Please get back to us if you need any further assistance. We will be happy to help.
- DannileeAnswered on March 09, 2015 at 09:50 PM
I used the embed method and it is still not working in FF. When I click the button nothing happens.
Also now the form buttons wrapper is showing as orange, can I hide that or make it white?
- DannileeAnswered on March 09, 2015 at 11:28 PM
I removed the custom button image and now it is working fine in IE and FF. It would appear IE doesn't like the custom buttons.
- JotForm Supportashwin_dAnswered on March 10, 2015 at 08:46 AM
Thanks for the updates.
I am glad to know that your issue is resolved.
Do get back to us if you have any questions.