What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Payment submissions

    Asked by FYFASoftball on March 09, 2015 at 01:39 PM

    Our forms will be used twice a year with a spike in payment submissions in those times.  The rest of the year will have no submissions.  Is the only way to get past the 10 payment submissions a month to go to the $9.95/month payment model?  

    Thank you!

     

    Submissions spike times
  • Profile Image
    JotForm Support

    Answered by Welvin on March 09, 2015 at 02:28 PM

    Hi,

    Yes, you will have to upgrade your account to any of our paid plans if you need more than 10 payment submissions per month. You can choose to downgrade if you don't need it and upgrade when you need it again.

    Thank you!