What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have lost the user name and log in when my computer crashed. Can you please provide the user name and log in. They were linked to my email address

    Asked by Jason on October 27, 2011 at 12:50 AM
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    JotForm Support

    Answered by mliz on October 27, 2011 at 04:01 AM

    The email address is linked to a guest account which does not have a login and username since it is only using cookies to store the form.  Please register for a free account in order to have a jotform login.  You should see something like this on the left  side when you go to JotForm website:


    Just create an account by clicking the button and use your own email address. Your guest account will be automatically merged with this newly created account.

    Thanks for using JotForm.