What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have had to re-do my form 3 times - it won't save :(

    Asked by dnalexander on March 09, 2015 at 04:13 PM

    Is there a bug?

     

    Diamond

    3 times won't
  • Profile Image
    JotForm Support

    Answered by Kiran on March 09, 2015 at 05:23 PM

    Sorry to see that your JotForm is not saving after any modifications. As I clone your JotForm to my account and make some modifications I was able to save the form without any issues. Could you try making changes to your form after clearing the browser cache by following the instructions provided in the guide below :

    http://www.wikihow.com/Clear-Your-Browser%27s-Cache

    Also, I've cleared the form caches from your account. Please try with a different browser and let us know if the issue still persists. We will be happy to look into this issue further.

    Thank you!