What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How Do I Make My Form Fully Secure?

    Asked by rockonmusic on March 09, 2015 at 07:21 PM

    Hi there,

    I'm trying to fully secure a form https://secure.jotformpro.com/rockonmusic/guitarclub

    I've learned how to secure the background image but something else is still stopping Chrome, Firefox and IE from recognizing the form as secure.

    Can you please direct me to additional steps I may need to take?

    Thank you!!!

    Jonathan

    Page URL:
    https://secure.jotformpro.com/rockonmusic/guitarclub

    mixed content background image secure a form secure. and
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    JotForm Support

    Answered by abajan on March 09, 2015 at 10:06 PM

    Hi Jonathan,

    Upon examining the source of your jotform, I discovered that the URLs to the background image aren't actually secure. Please note that they should start with https instead of just http, as below:

    (Click image to zoom)

    To simplify matters, just delete all of the form's current injected CSS, copy this corrected code to your clipboard and paste it in the deleted CSS's place.

    That should result in a fully secure jotform like this clone.

    If you need clarification on anything, please let us know.

    Cheers

  • Profile Image

    Answered by rockonmusic on March 10, 2015 at 09:21 AM

    Thanks so much! That's now working great on a computer but still shows up as not fully secure on a mobile device. Any thoughts about that?

    Appreciate your time...

    Jonathan

     

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    JotForm Support

    Answered by david on March 10, 2015 at 12:07 PM

    Hi,

    I checked your form on mobile and it did indeed show as secure.  This was on android 4.4.  Is your form still not showing as secure on your device?  If so, let us know and we will be happy to have another look.  As far as I can tell though, the elements in your form are loading securely on mobile.