What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Captcha not loading on form embedded on a websiteAsked by genkijacs on March 09, 2015 at 08:37 PM
The captcha isn't loading on any of our forms. The loading status wheel appears, but unless you press the refresh button on the captcha to get a new image, nothing else happens. Please can you fix this issue urgently?
Upon checking your website http://www.genkijacs.com/levelcheckbeginner1.htm, it seems that the problem was a code conflict between your website and the form using the default embed code.
I would advise that you re-embed your form using iFrame to avoid code conflicts, to get the iFrame embed code you can follow this guide: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. That should fix the problem.
Do let us know if the issue was resolved.