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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Imported a Form from FormsCentral but did not arrive to account yet?

    Asked by tuckertruck on March 09, 2015 at 09:51 PM

    I tried to import a large form from Forms Central and received acknowledgement of receipt. However, that was  about 24 hours ago and haven't heard anything since.

    The email I received said to just "reply" if I had a question but it is a no reply email.

    All suggestions appreciated!




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    JotForm Support

    Answered by Charlie on March 10, 2015 at 02:29 AM


    I can't seem to find a pending import of a form related to your account username tuckertruck.

    Could you please try re-importing the form again, you can check this blog post and follow the instructions there: http://www.jotform.com/blog/132-Incredible-One-step-Import-Tool-by-JotForm-The-Best-FormsCentral-Alternative. It should only take a couple of minutes to an hour for it to be imported.

    Please do make sure that you input the correct AdobeFormsCentral log in credentials and your Email address associated to your JotForm account (which is f***a@q***upllc.us).

    You could also share to us the FormsCentral link and we'll try to find in our back end what happened to that form. But I would suggest try re-importing it again.

    Kind regards.