Form is loading very slow

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    Asked on March 10, 2015 at 01:19 AM


    We have a website and on every product page we have customized the form. But the Downloading of the form is very slow. Its taking lot of time to download the form on every product page. I want the form to download very fast. 

    I want to resolve the issue immediately.

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    Answered on March 10, 2015 at 10:18 AM


    We don't have any reported issues about our servers being slow. I checked your website and I noticed that the web pages itself is slow because there are a lot of pictures. Also, I noticed that in order to see the whole product with the form embedded on it, you need to register.

    So what I did is I stopped the loading of the web page and check the source code. I found out that this is the form ( that you were referring to. Am I right?

    I can see that you did the normal embed. Please try to re-embed the form using the iFrame method to avoid an scripts conflict within the web page and the form.

    I will clear your form cache so that your forms will be refreshed from our servers. Please try clear your browser cache as well.

    Hope this works. Thank you.