What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Next and Back button does not show properly in Form embedded in website

    Asked by BillCameron on March 10, 2015 at 03:25 AM

    I'm having the same issue.

    Sometimes it works, sometimes it needs a refresh, and at the the moment it doesn't matter how many times i refresh it wont work.

    The back button is also there in the first page, which doesn't make any sense.

     

    page URL:
    http://www.pencil.com.au/get-started

  • Profile Image
    JotForm Support

    Answered by Charlie on March 10, 2015 at 03:33 AM

    Hi,

    It seems that you have already resolved the problem here: http://www.jotform.com/answers/530144.

    And yes, that is correct, the problem is that there's a code conflict between your website and the form, to avoid this we advise our users to use the iFrame embed code instead. This will prevent external scripts to conflict with the ones that the form has.

    If you need any assistance again, please do not hesitate to create a new thread here in the forum.

    Thank you.