What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    when i request my password to log in the button does not work

    Asked by paul  on March 10, 2015 at 08:50 AM
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    JotForm Support

    Answered by david on March 10, 2015 at 11:44 AM


    I manually sent the password reset notification for your account.  When I checked our mail logs, it does appear as though the notification went though.  Let us know if you did not receive it or if you are still unable to recover your account and we will be happy to assist you further.