What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    reset password button does not work

    Asked by paul  on March 10, 2015 at 08:57 AM
    reset password does not work work
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    JotForm Support

    Answered by david on March 10, 2015 at 11:48 AM

    Hi,

    I believe I recently addressed another thread of yours.  I manually sent the password reset for your registered account a few minutes ago.  If you are still unable to recover your account, please follow up in this thread here:

    http://www.jotform.com/answers/530271-when-i-request-my-password-to-log-in-the-button-does-not-work#1

    That thread pertains to your registered account, rather than the "Guest" one you are currently using.