What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form shows blank after page loads

    Asked by ethicalfashionforum on March 10, 2015 at 10:06 AM

    My form is complete and ready to go - everything looks great from the back end (editor). However when I try to access the live version of my form all I get is a blank page. 

    Page URL:
    http://form.jotformpro.com/form/43512366524957

    Screenshot
    all and form all
  • Profile Image

    Answered by Sean on March 10, 2015 at 12:29 PM

    It appears that your form is hidden. By injecting the CSS code below your form should be showing just fine.

    form.jotform-form {
    display: block !important;


    This guide might be useful:
    http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes 

    Do let us know the outcome.

    Cheers!

  • Profile Image

    Answered by ethicalfashionforum on March 10, 2015 at 12:47 PM

    Thank you - this resolves this issue.

    Are you able to explain why I needed to inject CSS for this one form when I have never had to do this with any of the other forms I have created?

    Many thanks.

  • Profile Image
    JotForm Support

    Answered by Charlie on March 10, 2015 at 02:27 PM

    Hi,

    Unfortunately, I'm not sure what is causing the problem, I was thinking a code conflict but after I've removed almost all of them, the problem still persist. 

    I've also disabled and deleted all the conditions and still the problem still persist. Here's the cloned edited form: http://form.jotformpro.com/form/50686090237962

    I'll escalate this to our developers so that they can investigate this further and prevent future occurrences. We will hear directly from the developers what might be causing this.

    Kind regards