What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Submissions Not Being Received

    Asked by PMCG on March 10, 2015 at 11:45 AM

    I have created a form that sends to multiple recipients as I have done several times before, but for some reason the submissions don't come through to any of the copied addresses. There are three that emails that are copied that I have access to from three different services (Godaddy, Dreamhost and Gmail), yet none of them are receiving the submissions. Help!

     

    -JCD

    Page URL:
    http://www.redtapearizona.com/

    Submissions Emails different and
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    JotForm Support

    Answered by david on March 10, 2015 at 01:05 PM

    Hi,

    Our notifications are limited to 10 recipients per notification.  At the bottom of our guide on setting this up, there is a note that states as such:

    http://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients

    Your notification has well over 10.  You would need to break the list down to separate notifications in order for this to work.

    Let us know if you have any further questions and we will be happy to help.