What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I see that there is an active account (seveland) with Premium subscription plan and didn't see any issue with it. Also, I don't see any recent modifications to your JotForm in this account. If you are referring to some other account, please let us know. It would be helpful if you can provide us with the username or registered email address or Form ID to locate your account.