What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I revise information without sending an email

    Asked by carol@1-plan.com on March 10, 2015 at 01:56 PM

    I need to add a column with confirmation numbers, but do not want the registrant to receive an email after I make this change.  How can avoid this?



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    JotForm Support

    Answered by Kiran on March 10, 2015 at 03:51 PM

    I understand that you want to add a new field with confirmation number on your JotForm and you don't want to update the users who fill the form with the change or newly added field. Please correct me if I misunderstand your query. 

    You may add a new field to your JotForm as you need. However, if you want this field not to be added in the notification, you may check the notification alert from the email setup wizard for the field added. If the field is added automatically (works on default email notification), you can remove it from the notification email compose window. If you are already using a customized email notification, the new field would not be added to the email alert.

    Hope this information helps! Please get back to us if you are looking for something different. We will be happy to help.