What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Blocking ALT+### Codes?

    Asked by engravingcustomized on March 10, 2015 at 02:04 PM

    Is it possible to block ALT+### "☺☻♥♦♣♠•◘○◙¶▲" codes in text boxes, but still allow symbols like "!@#$%^&*()-_=+,./<>?;:'" standard keyboard shift symbols?

     

    Thanks,

     

    Mark Brandon

    www.customengravingservices.com

    text boxes block block characters
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    JotForm Support

    Answered by KadeJM on March 10, 2015 at 03:52 PM

    So if I understand you correctly you mean you want to block symbols outside of " !@#$%^&*()-_=+,./<>?;:'" ". Is that correct?

    As far as I know we only currently offer the option to set the textbox validation for the following:

     

    However, I will do some additional research to see if there might be some other way if possible.

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    JotForm Support

    Answered by KadeJM on March 10, 2015 at 04:03 PM

    At the moment unfortunately I'm not seeing any method to do this unless you use the form's source code and a custom script to block the specified characters and symbols that you mentioned above.

    You can see an example of this here on overstack: http://stackoverflow.com/questions/25448650/how-to-restrict-special-characters-in-a-certain-form-field 

    The example is actually for the existing Alpha-Numeric Validation that we already have which I showed you as apart of the validations above.

    But, you could create something similar if you have the knowledge or if you are willing to hire someone via odesk or elance if necessary assist you in doing that outside of jotform and then embed it together with your form source.

     

     

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    Answered by engravingcustomized on March 10, 2015 at 04:30 PM

    Unfortunately I do not know anything about writing code and I don't want to mess up anything that isn't already broken.  I was hoping that there was a simple way to block ALT Codes.  Even though I have it clearly listed on my JotForms that I will not engrave Symbols like Emoticons and ALT Codes, apparently some people just cannot read. 

     

    Thank you for your fast support response,

     

    Mark Brandon

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    Answered by Ben on March 10, 2015 at 05:20 PM

    I would recommend using a virtual keyboard for this. Basically dis-allowing such entries.

    Do take a look at this widget and let us know if that would serve the purpose: Keypad

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    Answered by engravingcustomized on March 10, 2015 at 05:43 PM

    This could be a good option if it could be used with physical keyboard as well as touchscreen keyboard.

    Maybe it can, but I was not able to get it to work on my MacBook.

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    JotForm Support

    Answered by jonathan on March 10, 2015 at 06:26 PM

    You may also want to use Smart Forms using condition logic.

    Example:

     

    you can test it on my test form http://form.jotformpro.com/form/50686773801967?

    it should work like this

    Hope this help. Let us know if you need further assistance.

    Thanks.

     

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    Answered by engravingcustomized on October 15, 2015 at 05:23 PM

    Would it be possible for simple step by step instructions on this issue? If I can make it work correctly, I will have to repeat it on 100 or so forms.

    Even though I have it clearly stated on my instructions, apparently my customers cannot read.

    Thanks.

     

     
     
     
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    JotForm Support

    Answered by jonathan on October 15, 2015 at 07:05 PM

    You can also clone the test form http://form.jotformpro.com/form/50686773801967? to review how it was done in your Form Builder.

    user guide: -How-to-Clone-an-Existing-Form-from-a-URL

    I also created a GIF image that shows how I created the Conditions (see below). 

     

    Hope this help also. Let us know if you need further assistance on this.

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    Answered by engravingcustomized on October 15, 2015 at 07:22 PM

    Thank you for this GIF, but I have a question about my version of JotForm versus the version in this GIF.  They are not the same, so, my version doesn't give me the option in the Conditions of selecting all text boxes in the show/hide field list.

     

    Thanks

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    JotForm Support

    Answered by jonathan on October 15, 2015 at 08:58 PM

    We apologize for the confusion. Apparently the new Conditions interface was not yet rolled out 100% to all our users. So it still was using the previous version on your account.

    I just copied the test form http://www.jotformpro.com/form/52877709172971 to your account so that I can also guide you on how to create the conditions using the previous interface.

    Please check again this GIF image for the guide

    Let us know if you need further help.

     

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    Answered by engravingcustomized on October 15, 2015 at 09:55 PM

    When I open one of my forms (Dog Bone, for example), click on Conditions, then Show/Hide a form field.  Once I click the box besides IF, it shows all of the text boxes.  Do I have to set a condition for each of those text boxes, or is there a way that I can set the conditions for the entire form at once?

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    JotForm Founder

    Answered by aytekin on October 16, 2015 at 04:21 AM

    You have to set it for each question separately. It is not possible set a condition for many questions at once.

     

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    Answered by engravingcustomized on October 16, 2015 at 04:13 PM

    That is very unfortunate.  One would think you would be able to create a condition for an entire form, not just an individual field.

     
     
     
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    JotForm Support

    Answered by Mike_G on October 16, 2015 at 05:50 PM

    I hope I understand what you would like to happen correctly. If you want to have the same condition for multiple fields, selecting multiple fields at once in the dropdown beside "If" is not possible. However, you can add multiple rules in the condition.

    To hide/show the custom warning message:

    To hide/show the submit button:

    Here's the link to the form: https://form.jotform.com/52886974798989

    Feel free to clone it using this guide: How-to-Clone-an-Existing-Form-from-a-URL

    Please be noted that all of the fields will be sharing the same error message that will appear on the same place in the form and not after each field that contains the ☺,☻,♥,♦,♣,♠,•,◘,○,◙,¶,▲.

    I hope this helps. Let us know if you need any further assistance. Thank you.