What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    What happened?

    Asked by lshad24 on October 27, 2011 at 11:28 AM

  • Profile Image

    Answered by allanftd on October 27, 2011 at 11:48 AM

    Hi lshad24,

    Kindly provide more information about your request so that we can assist you further.

    Thank you for using JotForm!


  • Profile Image

    Answered by lshad24 on October 27, 2011 at 11:57 AM

    I was working on a form and it shut down all of a  sudden and that error appeared.  Afetr about 2 minutes, I was able to access jotform.com again. 

  • Profile Image

    Answered by allanftd on October 27, 2011 at 12:33 PM

    It must be a momentary glitch although we were not able to monitor any downtime in our system. Its unfortunate that you were working on your forms when it happened. We apologize for the inconvenience and please resume with editing your forms in jotform.com.

    Please let us know if you have any other questions or concerns.