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    Unrequire condition is not working on multi-upload file field

    Asked by lafototeca on March 10, 2015 at 04:59 PM

    Hello.

    I have this form: http://form.jotformpro.com/form/50686818327970

    If a checkbox is checked, it should unrequire the upload file. The asterisc on the upload file is hidden when I check the box, but the file is still required to submit.

    Is this a bug? Can you help me solve it?

    Page URL:
    http://form.jotformpro.com/form/50686818327970

    JotForm checkbox hidden check
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    Answered by Ben on March 10, 2015 at 05:35 PM

    I took a look at your jotform and saw the issue. I have also made a clone that would do the opposite - to make it required unless the checkbox was clicked, but that was showing the same issue.

    For this reason I will raise this to our developers so that they can inspect it.

    In the mean time please use the single upload field option (you can have several of these on your jotform) instead of multiple files option as that seems to work properly with the require / unrequire condition.