What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Change payment type

    Asked by drewbourke on March 10, 2015 at 04:59 PM
    payment type change payment change payment type
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    JotForm Support

    Answered by jonathan on March 10, 2015 at 05:45 PM

    Please provide us more details about your inquiry.

    Were you referring to on how to change your current Payment Method?

    From what I checked on the account, you are currently using Paypal. You can check this in your billing page http://www.jotform.com/myaccount/billing when login to your account.

    Please clarify first if this is what you wanted to do, and we will provide you with the guide on how to.

    Thanks.

     

     

     

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    Answered by Stacey  on September 20, 2016 at 12:18 AM

    I was setting up PayPal and use one account but we've changed our mind and want to use a different PayPal account attached to our form 

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    Answered by Stacey  on September 20, 2016 at 12:27 AM

    It says I need to delete the current payment type

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    JotForm Support

    Answered by jonathan on September 20, 2016 at 12:39 AM

    Please refer to our user guide as well. 

    https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form

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    It says I need to delete the current payment type

    This is correct. You cannot have more than 1 payment tool on the same form. 

    But since you only want to change/update the paypal account setup on the form, you do not need to delete the payment tool. Just run the configuration wizard again and change the paypal account.

     

     

    Let us know if you need further assistance.