What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    we have a subscription our form is not working it is saying form is over quota but its not

    Asked by monashhealth on March 10, 2015 at 06:18 PM

    we try to submit a form and get an error message saying form over quota but its not and we are not sure why.

    Please fix asap.

     

     

    http://www.jotform.co/form/50636284650860

     

     

     

     

    http://submit.jotform.co/submit/50636284650860/

    Page URL:
    http://www.jotform.co/form/50636284650860

    Screenshot
    JotForm message form over quota
  • Profile Image
    JotForm Support

    Answered by jonathan on March 10, 2015 at 07:18 PM

    The jotform http://www.jotform.co/form/50636284650860 was still under the Guest account 

     

    which I assume was created during the time when you still haven't created the jotform account/username monashhealth 

    I have now transferred the form including the existing submissions to your current account/username.

    You can check this on your My Forms page when logged in to JotForm.

    Hope this help. Let us know if there are still issue.

    Thanks.