we have a subscription our form is not working it is saying form is over quota but its not

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    monashhealth
    Asked on March 10, 2015 at 06:18 PM

    we try to submit a form and get an error message saying form over quota but its not and we are not sure why.

    Please fix asap.

     

     

    http://www.jotform.co/form/50636284650860

     

     

     

     

    http://submit.jotform.co/submit/50636284650860/

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    jonathan
    Answered on March 10, 2015 at 07:18 PM

    The jotform http://www.jotform.co/form/50636284650860 was still under the Guest account 

     

    which I assume was created during the time when you still haven't created the jotform account/username monashhealth 

    I have now transferred the form including the existing submissions to your current account/username.

    You can check this on your My Forms page when logged in to JotForm.

    Hope this help. Let us know if there are still issue.

    Thanks.