What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Design changes not saving

    Asked by jenmsmith on March 10, 2015 at 06:52 PM

    Everything worked well most of the day today as I built a couple of forms. Now, over the past couple hours, when I try to edit colors in Design and click Save, the wheel just spins indefinitely.

    design changes save
  • Profile Image
    JotForm Support

    Answered by jonathan on March 10, 2015 at 07:48 PM

    It can be due to browser cache also. Please try refreshing and clearing your current browser's cache and retry login back to jotform.

    We currently have no other users reporting a similar incident at this time. So, it could be an isolated case that could be due to network related issue also.

    Please let us know if the issue persist and you cannot still save the form changes.

    Thanks.