Form Design changes not saving

  • jenmsmith
    Asked on March 10, 2015 at 6:52 PM

    Everything worked well most of the day today as I built a couple of forms. Now, over the past couple hours, when I try to edit colors in Design and click Save, the wheel just spins indefinitely.

  • jonathan
    Replied on March 10, 2015 at 7:48 PM

    It can be due to browser cache also. Please try refreshing and clearing your current browser's cache and retry login back to jotform.

    We currently have no other users reporting a similar incident at this time. So, it could be an isolated case that could be due to network related issue also.

    Please let us know if the issue persist and you cannot still save the form changes.

    Thanks.